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FAQ

ABOUT Alfred Churchill

Alfred Churchill (AC) is an online fashion emporium inspired by its founders’ passion for fine men’s suits, custom made by the finest Alfred Churchill of days gone by.

 

SHIPPING & DELIVERY

When will I receive my garments?

What shipping options do you offer?

Can I rush my order?

What countries does Alfred Churchill ship to?

Why is part of my order on hold?

Can Fedex ship to post office boxes or APO/FPO military addresses?

 

ALTERATIONS & REFUNDS

What if my suit does not fit?

I received my remade order. Where do I send the ill-fitting items?

How long does it take to get a remake?

My recent order does not fit as expected, what should I do?

How do I submit updated measurements after an alteration?

 

MEASUREMENTS

How are the measurements I submit online used to create my Alfred Churchill custom suit?

Do I need a tailor to take my measurements?

Can I base my measurements on a well fitting suit that I own?

I want to change measurements on my current order, Is this possible?

I am not skinny like the models in the photos, Will Alfred Churchill suits and apparel still fit me?

Can your suits be custom made for big guys or even for children?

 

PAYMENTS & INQUIRIES

What is Alfred Churchill phone number?

How can I pay for my order?

I need help with my suit style, what kind of suit do you recommend?

How can I trust that my credit card transaction is safe?

How do gift certificates work?

 

PRODUCT & CUSTOMIZATION

Can I make my suit a three-piece?

Can I receive functional sleeve buttonholes on my first order?

Are your suits fully canvassed?

Does Alfred Churchill offer customization options on their products? What is the cost?

I want a particular design, can you create a special product for me?

What are the widths of your suit jacket lapels?

The suit I wanted is sold out. When will it be available again?

What type of shoulder padding do you use?

Can I create multiple measurement profiles under one account for each individual groomsman?

How many days in advance should I order before my wedding?