Alfred Churchill (AC) is an online fashion emporium inspired by its founders’ passion for fine men’s suits, custom made by the finest Alfred Churchill of days gone by.
We process and deliver all custom orders within 4-5 weeks of ordering, and we will contact you once your order has been shipped with the tracking information so that you can be on the lookout for your shipment.
Alfred Churchill offers free shipping on orders over $100. On orders under $100, Alfred Churchill charges a flat rate of $4.95. Alfred Churchill does not ship to Guam, Puerto Rico, and cannot ship to P.O. Boxes.
Our current processing time is 4 weeks and we cannot expedite orders. We also recommend that you allow for additional time to include alterations if your suit is for a specific event.
Alfred Churchill currently can only to the continental United States, but we're always willing to work with our international customers on an as-needed basis. If you'd like our products shipped outside of the US, please email [email protected] and we'll see what we can do to accommodate.
If this is your first order and you purchased multiple items, we will process one item from your order first to ensure the measurements are correct. Once you receive the first item from your order, please contact us with feedback on the fit of these garments and we will process the remainder of your order accordingly. If you require a specific item to be shipped first, please let us know within 24 hrs of placing your order.
Please note that FedEx cannot ship to Post Office Boxes or APO/FPO military addresses.
Please contact our customer service department at [email protected] with your revised shipping information and we will update your order information accordingly.
If your order does not fit, Alfred Churchill will cover alterations on your garments up to $75 per order or remake it entirely from new materials through a remake order. Our customer service representative will be happy to work with you to get your proper measurements.
4210 South Industrial Road, Suite #166
Return for REMAKE
Order #: _________
Or you can go to our RMA page and fill out the form
You can visit any local alterations shop to get your clothing altered. Alfred Churchill will cover up to $75 per order of your alterations bill. We may be able to recommend an alterations shop in your area as well, please contact our customer service representative at [email protected] with any questions.
If the order you receive does not fit or look the way you expected, log into your Alfred Churchill account and under the order in question click “Apply for an Alteration or Remake” to request a reimbursement for alterations or request a full remake if your tailor deems the suit to be unalterable.
Once the updated measurements and request have been sent to our production team, we will begin your remake. You will receive the remade order within four (4) weeks of submission. Check your order status in your My Account for updates.
Please reach out to our concierge at [email protected] to help you determine if your suit should be altered or remade. If it can be altered, they will start the alternations process with you. They'll also help you find a tailor in your area and walk you through the process of claiming your alterations reimbursement. You can also visit our alterations page to read more about the process and to download the alterations form. If your suit cannot be altered by a tailor or requires more than $75 worth of alterations per order, we will remake the suit for you. Our concierge will be able to help you with this process. We will get the information we need from you and you will receive your remake within 4 weeks of submission.
You can submit your measurement via that alterations form. This can be downloaded on our alterations page and submitted via email to [email protected]
The measurements that you submit via the self-measurement process are not your final garment measurements, but used as a base to guide us in creating your suit. At Alfred Churchill, your suit goes through a 5-step measurement review process to ensure ideal fit:
No. Alfred Churchill's measuring process was designed so anyone can enter their height, weight, waist size, favorite brand, and brand size and our systems will provide a fit just for you.
Yes, determine your best fitting suit and following the measurement processhere.
Depending on the stage of your order, Alfred Churchill can adjust as desired. If your order status in your Account is “Processing”, then you can update your profile online and it will be used in the current order. All orders are given a 24 hour grace period to make changes to the measurements.
If the order is marked “Sent to Tailor” or “Delivered”, your measurement profile is locked and unable to be adjusted. This is done to ensure our tailors produce your suit properly and it is delivered to you in a timely fashion.
Alfred Churchill suits are 100% custom made specifically to your measurement profile. No matter what your size or body type, our suits are built to flatter. We believe in bringing the custom suit experience to regular hard working men who don’t look like models but are perfectly suited for getting suits tailored to their body type.
Alfred Churchill customers come in all shapes and sizes, however we do not make suits for children. We have one core specialty and that is doing what we do best and catering to our adult male population.
Alfred Churchill is a 100% internet based company but you can still reach us through our (512) 879-1161 or you can e-mail our concierge at [email protected]
Alfred Churchill accepts all major credits cards, see list below.
CREDIT CARD (Visa, MasterCard, or American Express): Using a SSL encrypted credit card processor, Alfred Churchill can accept your Visa, MasterCard, or American Express.
Our trained stylist will be happy to walk you through selecting the fit and style best for your body type, as well as meeting your goals, whether it’s to look ultra professional or suiting up for a special event. Please contact us with any style questions you may have..
Please contact us anytime via our online contact form or directly via email at [email protected].
Our website features a SSL secure connection during the transaction, keeping your information secure and private. Please note that the charge on your statement will appear Alfred Churchill
Gift certificates are ordered through the gift certificate section in our store and sent to recipients via email. Alfred Churchill gift certificates are not redeemable for cash, cannot be returned for a cash refund, and are not transferable.
Any unused portion will remain available for future purchases under the same Gift Certificate Number.Alfred Churchill is not responsible for lost or stolen gift certificates.
Yes, we can make any suit a three-piece. Select any suit in our collection and you'll be able to add a vest before checkout.
All our sleeves are finished and functional. Since your suits are custom made to you, the sleeves will arrive in the correct length.
Our suits are half-canvassed.
Alfred Churchill offers customization options to add a personal touch to your suits and shirts. From the width of the lapel to the cuff on your shirt, we have you covered. All customizations are free.
At Alfred Churchill, our ultimate goal is to make our customers happy with their orders. If you have any special requests, we will do our best to always find a way to say yes and making it happen. Please call or email us best time and best way to reach you to follow up on your special request.
We rotate our stock and once a fabric sells out, we do not re-release the item, but instead purchase new fabrics for new collections to stay ahead of the fashion industry.
Please contact our concierge department at [email protected] and we may be able to add this customization if the order has not yet been sent to our tailor. Please note that making changes to customizations may delay your order.
Our concierge department is happy to assist you with any specific style inquiries that you may have. Please contact us directly at [email protected]
Alfred Churchill jackets use the lightest possible shoulder pads which are consistent with the fashionable European “slim fit” silhouette for which we are known.
Unfortunately, we do not allow multiple profiles under one account, each groomsman must create their own.
You should give yourself a minimum of 45 days, but we recommend getting your order in 60 days prior to the wedding date. This will leave a suitable amount of time if alterations or a remake is necessary.